At Street Way Holidays Pvt. Ltd., we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how we work to keep it secure when you use our website or travel services.

1. Information We Collect

We may collect information that you provide when you contact us, request a quotation, make a booking, or use our travel services. This may include:

• Name, phone number, and email address
• Travel dates, destinations, and number of travelers
• Hotel, flight, transportation, and sightseeing requirements
• Passport, visa, and other travel document information
• Booking and payment-related details
• Information provided through enquiry, contact, or booking forms
• Any other information necessary to arrange your requested travel services

We aim to collect only the information reasonably required to provide our services and assist with your travel arrangements.

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your enquiries and travel requirements
• To prepare quotations and customized holiday packages
• To arrange flights, hotels, transportation, sightseeing, and other travel services
• To process bookings, payments, cancellations, and amendments
• To provide visa and passport assistance
• To communicate booking confirmations, itinerary details, and important travel updates
• To provide customer support before, during, and after your trip
• To improve our website, services, and customer experience
• To send promotional offers, travel updates, or other communications where permitted

3, Sharing Your Information

To arrange your requested services, we may share relevant information with trusted third parties such as airlines, hotels, tour operators, transport companies, guides, visa centres, embassies, government authorities, payment providers, and other service partners.

We only share information where it is necessary to provide the requested service, process a booking, comply with legal requirements, or protect our legitimate business interests.

4. Visa and Passport Information

If you use our Visa Services or Passport Services, we may collect documents and personal information required for processing your application.

Where necessary, this information may be provided to relevant embassies, consulates, government authorities, visa centres, passport authorities, or authorized service providers.

Please note that visa, passport, immigration, and government authorities make their own final decisions. Street Way Holidays cannot guarantee the approval or processing time of any application.

5. Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, analyze traffic, and improve our marketing and services.

We may use third-party analytics, advertising, or social media tools for these purposes. You can manage or disable cookies through your browser settings, although some website features may not work properly if cookies are disabled.

6. Payment Information

Payments may be processed through third-party payment providers. We may receive information necessary to confirm and manage your payment or booking, but payment details may be handled directly by the relevant payment service provider according to its own policies.

7. Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. We encourage customers to avoid sending unnecessary sensitive information through unsecured communication channels.

8. Third-Party Websites

Our website may contain links to third-party websites, including airlines, hotels, booking platforms, payment services, social media platforms, and other travel providers.

These websites operate independently and may have their own privacy policies and terms. Street Way Holidays is not responsible for the privacy practices, content, or security of third-party websites.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information held by us.

You may also request that we stop using your information for promotional communications. Certain information may need to be retained where required for legal, accounting, booking, or business purposes.

10. Retention of Information

We may retain your personal information for as long as necessary to provide our services, maintain booking and transaction records, meet legal or regulatory requirements, resolve disputes, and protect our business interests.

When information is no longer required, we may securely delete or dispose of it where reasonably possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Any changes will be published on this page along with an updated “Last Updated” date. We recommend checking this page periodically for the latest version.

12. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Street Way Holidays Pvt. Ltd.
Email: manish@streetwayholidays.com
Phone: +91-7835000311,
+91-9891488603
Address: H.O.: 2385, Bawana – Narela Rd, Near Corporation Bank, Narela Mandi, Narela, Delhi – 110040