Privacy Policy

Privacy Policy

At Street Way Holidays Pvt. Ltd., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use any of our travel services.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.


1. About Street Way Holidays

Street Way Holidays Pvt. Ltd. is a travel agency providing domestic and international travel services, including tour packages, customized holidays, hotel bookings, flight reservations, transportation, sightseeing, visa assistance, passport services, honeymoon packages, corporate travel, and other travel-related services.

Website: https://streetwayholiday.com/

Email: manish@streetwayholidays.com
Phone: +91-7835000311+91 9891488603
Address: H.O.: 2385, Bawana – Narela Rd, Near Corporation Bank, Narela Mandi, Narela, Delhi, 110040


2. Information We Collect

When you contact us, request a quotation, make a booking, or use our services, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • City and country
  • Travel dates
  • Destination preferences
  • Number of travelers
  • Hotel preferences
  • Flight requirements
  • Transportation requirements
  • Passport details
  • Visa-related information
  • Booking and payment details
  • Information provided through enquiry forms
  • Any other information you voluntarily provide to us

We only request information that is reasonably required to provide or arrange the services you have requested.


3. How We Collect Your Information

We may collect your information when you:

  • Submit an enquiry through our website
  • Request a tour or holiday package
  • Contact us by phone or email
  • Contact us through WhatsApp or other messaging platforms
  • Book a flight or hotel
  • Request visa assistance
  • Request passport assistance
  • Request a customized tour
  • Make a booking or payment
  • Subscribe to travel updates or promotional communications
  • Communicate with our travel team

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage.


4. How We Use Your Information

We use the information we collect to provide and manage our services, including:

  • Responding to your travel enquiries
  • Preparing tour quotations
  • Creating customized travel itineraries
  • Processing tour bookings
  • Booking hotels and flights
  • Arranging transportation and sightseeing
  • Providing visa and passport assistance
  • Communicating booking and itinerary details
  • Processing payments
  • Providing customer support
  • Managing cancellations or amendments
  • Improving our website and services
  • Sending relevant travel offers and updates
  • Preventing fraudulent or unauthorized activity
  • Meeting applicable legal or regulatory requirements

We do not use your information for purposes unrelated to our services without an appropriate basis or consent where required.


5. Travel Bookings and Third Party Service Providers

To arrange your travel, we may need to share relevant information with trusted third parties, including:

  • Airlines
  • Hotels and resorts
  • Transport companies
  • Local tour operators
  • Tour guides
  • Visa processing partners
  • Embassies and consulates
  • Government or immigration authorities
  • Payment service providers
  • Travel insurance providers
  • Other suppliers involved in your booking

We share information only when it is reasonably necessary to arrange or provide the service you have requested or where required by law.


6. Visa and Passport Information

If you use our visa services or passport assistance, we may need to collect personal and travel documents required for the relevant application or service.

Depending on your request, this may include:

  • Passport details
  • Identity information
  • Photographs
  • Travel information
  • Visa application information
  • Supporting documents
  • Other information required by the relevant authority

Where necessary, such information may be provided to embassies, consulates, government authorities, visa centres, passport authorities, or authorized service providers.

Street Way Holidays does not control the processing decisions of government authorities, embassies, consulates, or visa authorities.


7. Payment Information

When you make a payment for our services, your payment may be processed through a third-party payment gateway, bank, or financial institution.

We may receive information necessary to confirm and manage your payment or booking.

We do not intend to store complete debit or credit card details on our website unless specifically required and permitted under applicable requirements.


8. Cookies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

  • Understand how visitors use our website
  • Remember certain preferences
  • Improve website performance
  • Measure website traffic
  • Improve our services
  • Understand marketing performance

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.


9. Website Analytics and Advertising

We may use third-party tools and services to understand website traffic, improve our website, and measure advertising or marketing performance.

These services may collect information such as your device type, browser information, pages visited, general location, and website interactions.

Third-party services may have their own privacy policies and terms. We recommend reviewing their policies to understand how they process information.


10. WhatsApp and Other Communication Platforms

If you contact Street Way Holidays through WhatsApp, email, phone, social media, or another communication platform, information shared through that platform may also be subject to the platform’s own privacy policy.

We may use information received through these channels to respond to enquiries, provide quotations, arrange bookings, and offer customer support.


11. Marketing and Promotional Communications

If you provide your contact information, we may send you information about:

  • New tour packages
  • Holiday offers
  • Travel deals
  • Seasonal promotions
  • New destinations
  • Travel services
  • Special offers

Where required, we will obtain appropriate consent for promotional communications.

You can request to stop receiving promotional messages at any time by contacting us.


12. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted online.


13. How Long We Keep Your Information

We retain your personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing travel services
  • Managing bookings
  • Maintaining business records
  • Handling complaints or disputes
  • Meeting legal or regulatory requirements
  • Protecting our legitimate business interests

The period for which information is retained may vary depending on the type of information and the service provided.


14. International Travel and Data Sharing

Because Street Way Holidays provides international travel services, some information may need to be shared with airlines, hotels, visa authorities, tour operators, or other service providers located outside India.

This may be necessary to arrange your international travel, accommodation, visa, transportation, or other requested services.


15. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally permitted
  • Withdraw consent where applicable
  • Opt out of promotional communications
  • Raise a concern about how your information is being handled

To make a privacy-related request, please contact us using the contact details provided at the end of this Privacy Policy.


16. Children’s Privacy

Our website and services are not specifically intended for children.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement where required by law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.


17. Links to Third-Party Websites

Our website may contain links to third-party websites, including airline websites, hotel websites, booking platforms, payment services, social media platforms, and other travel-related websites.

Street Way Holidays is not responsible for the privacy practices, security, or content of these third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing your personal information.


18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, business practices, or applicable laws.

Whenever we update this policy, we will change the “Last Updated” date shown at the beginning of the page.

We encourage you to review this page periodically for the latest information.


19. Contact Us

If you have any questions about this Privacy Policy, your personal information, or how we handle your data, please contact us.

Street Way Holidays Pvt. Ltd.

Email: manish@streetwayholidays.com
Phone: +91-7835000311 , +91 9891488603
Address: H.O.: 2385, Bawana – Narela Rd, Near Corporation Bank, Narela Mandi, Narela, Delhi, 110040

For privacy-related requests, please mention “Privacy Request” in your email subject.